Answers,
not marketing.

Carbon Card is a UK current account and debit card with perks built in. It's built on real bank rails — you get a sort code, an IBAN, and a card that actually works — plus a plan that rewards you every month.

We're opening accounts in small waves to keep onboarding smooth. Join the waitlist and we'll reach out when your place is ready — average wait is around a week.

Carbon Card is available to UK residents aged 18 and over. We'll expand to Europe and beyond once we've got the UK experience exactly right.

Yes. Your money is held in safeguarded accounts at FCA-authorised banks in accordance with the FCA's safeguarding rules. Carbon Card cannot lend it, invest it, or touch it.

Yes. You get a full UK sort code and account number from day one, plus an IBAN for international transfers. It works everywhere a regular bank account does.

There are three plans — Carbon Green at £4.99, Carbon Red at £9.99 and Carbon Blue at £19.99 per month. Each unlocks its own set of perks, with bigger line-ups on the higher tiers. Perk partners are announced before launch. Your card is included, and there are no hidden fees for everyday spending.

A premium contactless Mastercard debit card with a carbon-fibre finish, in the colour of your plan — Green, Red or Blue. EMV chip, contactless, and it sits in Apple Pay or Google Pay from the moment your account opens.

Yes. Add your Carbon Card to Apple Pay or Google Pay instantly once your account is open. Pay with your phone, watch, or laptop — no physical card required.

Contactless works up to £100 per tap across the UK, EU, and 200+ territories. Higher limits are available with biometric confirmation in the app.

Every transaction triggers an instant push notification. You can freeze or unfreeze your card instantly from the app. All data is encrypted in transit and at rest. We're authorised and regulated by the FCA.

Freeze it immediately from the app in one tap, then order a replacement in a couple more. Your virtual card continues to work immediately while the physical replacement is in the post.

Email hello@carboncard.co for account questions — we reply within one working day, by a human. For urgent issues like lost or stolen cards, call +44 20 4541 1188, available 24/7.